Talk to someone now about the water in your house
Say what you see in plain words. The call goes to an independent local provider who handles water, sewage, and storm losses in your part of San Bernardino County, from the valley floor to the High Desert and the mountain towns.
- Tell them where the water started and whether it is still coming in.
- Say which rooms are wet and whether a ceiling is stained or sagging.
- Mention sewage or outside floodwater so the right kind of crew comes.
- Say whether the main valve at the house or the meter has been shut off.
- Say if the house is on a slab, or has a raised floor or a crawl space.
- Mention a mountain cabin that sat empty when the pipe let go.
- Call even if the puddle is gone and the room still smells damp.